Benefits
Hybrid working
Earning potential
Career development
Holidays
Parking (select sites)
Cash back & healthcare
The Heart award
Nominate one of your colleagues or receive a nomination for our Lantern Heart Award and receive a certificate, HEART pin badge and gift vouchers.
Length of Service award
To say thank you for your loyalty and commitment to Lantern which include a certificate and a gift voucher.
The Leading Light award
Awarded to our colleagues who are shining example of our values and regularly go above and beyond.
Culture
We offer bean to cup coffee, tea, juice and breakfast including cereal, fruit and toast to make the office a home away from home. We’ve even got a table tennis table to enjoy during your break!
We regularly hold culture events across the year including;
- Volunteering days with our nominated charity, Lineham Farm
- Summer & Christmas Parties
- Pension Advise Sessions
- Eid Celebrations
- JCI Easter Egg and Xmas Gift appeal
Charity work
On behalf of our nominated charity Lineham Farm we support across the year through volunteer days, easter egg & toy appeals and sponsored walks.
To find out more visit https://www.linehamfarm.co.uk/the-charity/.
Environmental responsibility
We've been accredited ISO14001 for the last 3 years with zero non-conformances-evidence that Lantern cares deeply about our impact on the environment and that we act responsibly when it comes to managing our building, waste and carbon outputs.
Recognition
The Heart award
Length of Service award
The Leading Light award
Culture
We offer bean to cup coffee, tea, juice and breakfast including cereal, fruit and toast to make the office a home away from home. We’ve even got a table tennis table to enjoy during your break!
We regularly hold culture events across the year including;
- Volunteering days with our nominated charity, Lineham Farm
- Summer & Christmas Parties
- Pension Advise Sessions
- Eid Celebrations
- JCI Easter Egg and Xmas Gift appeal
Charity Work
On behalf of our nominated charity Lineham Farm we support across the year through volunteer days, easter egg & toy appeals and sponsored walks.
To find out more visit https://www.linehamfarm.co.uk/the-charity/.
Employee Testimonials
- Chris
- BI Analyst
"What I like most about Lantern, and what stands out to me is the supportive and close-knit atmosphere here. It’s not just about work—it’s about people. Everyone knows everyone, and there’s a great balance between collaboration and social engagement. I love the charity work we do, like Movember and the football match—it’s a refreshing part of the culture."
- Jayde
- Customer Relations
"The people and the benefits are what I love most. From the many retail discounts and Simply Health to the social events, there’s always something to look forward to. But what really stands out is the team—I work with some amazing people who are just as happy to chat about life outside of work as they are about the job itself."
- Georgia
- Compliance and Due Diligence
"I love the variety of my role. I get to work across three different workstreams—due diligence, compliance reviews, and data protection—and every day is something different. It never feels boring. I’ve been with Lantern for nearly 8 years, and every day offers something new to tackle."
- Amy
- Quality Assurance
"What I like most about Lantern are the people. I’ve been here for 8 years, starting in Customer Service before moving into QA and then Compliance. Lantern has always been a place where I can grow. The company has changed a lot over the years, but it’s always been a positive place to work. Lantern takes care of its employees and gives us opportunities to progress."
- Ayesha
- HR
“What I loke most about Lantern is the people, hands down. I’m passionate about HR, and that’s what drives me. I’ve known since college that I wanted to work in this field. My role here is varied and different every day, which keeps it interesting. The support I provide to the business and the people we work with is incredibly rewarding."
- Mel
- Customer Services
"Lantern is different from traditional debt collection companies and I genuinely enjoy what I do. Not everyone can say that! I love working with vulnerable customers, coaching them over the phone, and helping them work through their issues. The opportunity to develop my team and see them grow is also a big motivator."
- Emma
- Projects Manager
"I’m excited about what’s to come! Lantern is a quickly growing business with big ambitions for the future. I’m personally driven by the scale-up projects we’re working on—seeing how the business evolves and grows keeps me motivated and focused on my own career ambitions."
- Joel
- IT Engineer
"In my time at Lantern, I can truly say that Lantern's exceptional teamwork and collaborative spirit set it apart from other employers. I am grateful to be a part of Lantern. It is a workplace that only values its employees but also actively invests in their success and satisfaction."
- Sanjay
- Data Analyst
"Lantern is a fantastic place to work with great people. There is a real team ethic at Lantern. I was apprehensive at first about joining a debt collection company however there is an active interest in doing the best for customers at Lantern."
Your Training & Career
We pride ourselves on the training you’ll receive throughout your career at Lantern.
We use various methods of training including classroom based, webinars and eLearning.
Your Development Path at Lantern…
Lantern Induction
No matter what your role, all new joiners at Lantern attend the Lantern Induction, like yourselves, which is a dedicated day to get all our new team members off to a great start with all the information they need to get started. Just enough to whet your appetite as you embark on your own Lantern journey.
Specialist academy training for Customer Service Representatives
6 weeks training and support, with the first 2 weeks dedicated to classroom-based training with a further 4 weeks side by side coaching.
Individual induction plans for every new starter
A tailored induction plan for your first couple of weeks including the opportunity to meet with key stakeholders and those you will be working closely with. Each training plan also lists key eLearning and reading to be completed which acts as a tick list for your work through. It also details when you can expect you probation reviews with your line manager.
Regular online learning around key topics
You’ll each complete a series of modules as a new starter and will also complete certain regulatory modules, which will be done annually at a minimum, to keep your knowledge and understanding fresh.
Leading at Lantern Management Development Programme
A dedicated online and face to face learning programme with all the great key skills needed to be a brilliant Leader. This includes modules such as making the most of your time and coaching for success, as well as learning all about wellbeing.
Opportunity for professional qualifications
Following completion of your probationary period, we offer financial support for relevant professional qualifications which will benefit your role.
Apprenticeships
Lantern also invests in your development by utilising the apprenticeship levy. We have colleagues who have completed specialist compliance and risk qualifications as part of their career development at Lantern, as well as several other programmes, to support our ongoing investment in our employees.
Rising stars
If you’re going above and beyond and want a long-term career in leadership at Lantern, once you’ve completed your probation period, our rising stars programme might be for you. The programme is designed to build you into managers and when the opportunity arise you already have the skills.
We invest in each and every colleague and want our team members to be fulfilled and happy whilst working at Lantern.